User Testing

Remote Usability Testing

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Remote usability testing is a variant of standard usability testing, but with one fundamental difference: participants who have Internet access can be located anywhere in the world.

The computer set-up for this type of testing includes a computer with Internet access, the installation of a remote testing application, and a webcam, if possible.

Yu Centrik uses a remote observation application that allows the test moderator to see and hear participants as they use the website, and to monitor the navigation and mouse activity.

Deliverables: Test report that includes recommendations and solution paths for improving the interface. Video capture of test sessions.

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