Yu Centrik - Clients

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Governmental

Client	Project	Activities
	IVR (2008-2007)	Evaluation and redesign of RRQ Interactive Voice Response.
Ville Marie Township	Web Site (2008)	Heuristic evaluation of some part of the web site.
	RAMQ IVR (2008)	Evaluation of RAMQ Interactive Voice Response.
	Intranet (2008-2007)	Heuristic evaluation of CCQ intranet.
Société de l'assurance automobile du Québec	Intranet (2006)	Heuristic Evaluation of the Intranet Accessibility Audit
MCC for Nurun	Quebec's Ministry of Culture and Communications Web site	Iterative usability tests
Loto-Québec Québec Casinos	Quebec's Casinos Web site Loto-Quebec's Intranet	Design of archetypes of users (Personas) "Live" usability testing at the Montreal casino Iterative usability tests Heuristic evaluation Design review and recommendations Evaluation questionnaire and individual interviews
MDEIE	Minister of Economic Development, Innovation and Export Trade Web site Intranet application for Business Portal	Detailed information architecture redesign Design review and recommendations Iterative usability tests
Portail Québec	Quebec's government portal Services for Citizens' Web site Ministry of International Affairs's Web site	Detailed information architecture redesign Design review and recommendations Iterative usability tests
MESS	Web application	Iterative usability tests Heuristic evaluation Design of an evaluation questionnaire
Canada Post for Sidlee	Web site	Iterative usability tests
Régie des rentes du Québec	Web site	Users centered project management Contextual analysis Design review and recommendations Setting out Usability testing Transfert of expertise